Deerfield, Illinois-born drugstore chief, wacky inventor and barfly Wally Green is playing solitaire at The Gaslight after the nice lady in heels rejected his moves. Apparently his tall tales about wrongly losing the deed to Manhattan Island – after pirates had stolen it from his ancestors – was too much for her to handle. I wonder what she thinks of the air-horn inside his nose which blares whenever he blows it.
Manteno’s self-proclaimed “giver extraordinaire” who performs accordion covers of pop-tunes to raise money for the photo opportunity, Bernadette Cacca holds a kitschy, Hawaiian-themed shindig to thank her enablers, the Poopy Groupies. She really wants them to know she just loves their continued excellence in bum-kissing and useless-drama creation.
“That’s so bad!” Bernadette says as Peppi leaves the party. “He just came for the food and did not stay. All I do for him! All I do for the world! He just left me here to die alone!”
“He left for the washroom, Bern. I would too if I ate pineapple on pizza,” JB the Turd-Burglar tells his crush, the Manteno Wonder herself, Mrs. Bernadette Cacca.
“We Are CRASS” is the corporate slogan for Kankakee debt-collection firm Credit Recovery Associates (CRASS), LLC.
CRASS CEO Mack E. Avelli loves to find new ways to make money for the company. Because he is running out of fresh ideas, he decides to hold a meeting with the entire staff.
“Anything to get some time off the phones, eh?” Dale Davis giggles to Linda Stay, as they walk into the room. Sybil is seated in front with a cheesy grin on her face. Art Director and Sybil Kibble’s number-one crush Dorian James is slumped in the very back row, hand running through his wavy, auburn hair. Sybil stares at her crush, who has made it clear to her many times he is not interested, and prefers the company of men. Accounts Receivable Chief Tara Bull is seated upright and uptight near Lead Debt Collector Sybil Kibble. Mikey Philips works his way into the room, along with Konrad Teirant, who is tired from having to resolve a conflict last night at his megaplex.
Mr. Avelli makes his presence in the room and the chatter subsides, eyes on the CEO.
Mack E. Avelli
“Good morning. It is 11:00. We have an hour to come up with the best ways to maximize revenue for our facility. The most creative ideas will be chosen. Give me your best and brightest ways to bring more income to our company. Who will go first?”
Sybil’s arm darts up.
“Anyone?”
“I’ve got an idea,” Sybil exclaims.
“We can advertise,” Dale suggests.
“Not a bad idea. Advertising takes out of our bottom line and can take away from our profits if it does not provide a return on investment. Who else has an idea?”
“Oohh, oooh!” Sybil gasps as she gets more excited about her idea.
“We can go on the news and talk about our services. Some companies use a public relations firm to pitch advertising stories as news. It might be a lot cheaper than advertising.” Tara Bull mentions.
“That is considered yellow journalism and thus unethical…not a bad idea. I will consider it.”
“Pick me, pick me!”
“Yes, Sybil…” Mack sighs to Ms. Kibble.
“I have an idea that will certainly make us money! Since we are debt collectors and we mail people collections letters that people just throw out, why don’t we disguise the Dunning letters as checks and people will open them instead!”
“That’s brilliant! Why didn’t I think of that before?” Mack E. Avelli boasts as he thanks Sybil for her idea.
The letters, which were designed by the CRASS Art Department have been mailed out to the debtors.
Calls come in, but not the ones Sybil was expecting.
“Hi Sybil? Yes, I’d like to order a pizza.”
“Is this Credit Recovery? I heard you were offering me some money! I am sure broke and can use it!”
“I like blondes. Are you single?”
Unbeknownst to Sybil, her name and photo were used on the letters! Leave it to her rival and crush, Dorian James, to pull a fancy trick like that.
Maybe disguising collections letters as checks is not such a great idea, after all.
Sybil goes home and drowns her troubles in a big bowl of Alpo.
Dale Francis Davis moved to Kankakee, IL from Snowflake, AZ to seek work after his relationship with Juli-Irma went sour.
His two year engagement with his dear poopiehead, and fellow Snowflake, Juli-Irma went downhill rather quickly when Miss Juli figured out dear Dale’s tablet and mobile telephone password, “password.” In a fit of jealous rage, she discovered that he had one contact other than his mother and his buddies from the town saloon, a Sybil Kibble, and blocked her promptly.
She then destroyed both devices by throwing them in the toilet, perplexed why they did not go down the bowl when she flushed.
A few days later, Dale hit the road to interview for his new position as a Collections Representative at Collections Recovery Associates (CRASS) in Kankakee, IL. He pulled out his new phone and confirmed the time. Today was the first day of the rest of his life.
Dale thanked Ms. Sybil Kibble for the offer, shook her hand and gladly accepted the job.
Sybil will do anything to make a buck. Spotting an ad for an MLM company, she gives it a go. “If the girls at Credit Recovery Associates (CRASS) can sell essential oils, I can do it too, only better!” Sybil tells herself. “There is a sucker born every minute.”
Wanting to outdo the competition, Sybil creates her own oil to sell. “Essential Snake Oil” Sybil dubs her new concoction, and she labels it “made from real snakes.”
What Sybil does not tell plan to tell her potential customers, is that her product contains no snake content at all. It is made from 100% Canola oil.
“I cannot wait to rip people off! With all the money I make, I can buy lots of dog food for dinner! Yum!” Sybil plots in her head.
The following day, Sybil heads to the cheapest grocery store in Bourbonnais to get canola oil. Customers looking for the best deal from nearby Manteno and Sybil’s hometown Kankakee look puzzled as a conniving Sybil fills her cart with gallons and gallons of canola.
As Sybil approaches the cashier with her cart, she can barely move, it is so heavy.
Sybil loads her stash onto the conveyor belt, and the clerk immediately gives Sybil the stinkeye. “You are sure buying a lot of oil there, girl! Are you frying up a bunch of fish?” The clerk giggles, unaware of the scheme Sybil is trying to cook up.
“Okay, ma’am, that will be $413.83.”
Sybil gets out her Wally Green’s credit card.
A few uncomfortable seconds pass, which seem like hours in Sybil’s mind.
“What is the matter?” gasps Sybil.
“Declined.”
Sybil’s heart sinks.
“This cannot be. Run it again!” Sybil snips.
The clerk ran the card two more times.
“Declined.”
“Get me your manager!” Sybil screams.
“I am the store manager and owner.”
“Why was my card declined?” Sybil asks defensively.
“NSF – Insufficient Funds. Pretty bad for a bill collector like you. There was a time I was down and out and you called my house relentlessly, usually at dinner time. I could not afford to make my payments because you doubled the amount you would accept. Now you are broke. What did you need all that oil for any way? Are you you going to oil a snake or something?”
Sybil backs away with her head down and slowly heads out the door, and to her home alone, in Kankakee.
Meet Kankakee bill-collector Sybil Kibble’s favorite neighbor and her wacky sons, The Hurlbutts.
On the right is Damien Ulysses Hurlbutt of Bourbonnais, IL. He is the 46 year old neckbeard son of Pearl Hurlbutt.
Communal narcissist Damien is divorced because he verbally abused his ex-wife Lori, to whom he only refers as “Grimace”. A shopping addict and hoarder, he would rather sleep on the floor and on top of his boxes than furniture, because he spends all his wages on impressing co-workers and single ladies when not buying useless crap he does not need. He mops up the lake he creates every time he showers with his moldy socks. Prone to outbursts and wearing socks with his $125.00 sandals, Damien thinks he is a hit with the ladies…yeah, no.
Damien works as a clerk at the local multiplex’s ticket counter. He offers free movie tickets to local and online young ladies in his feeble attempts to woo them. He snores incredibly loud due to his innattention to his diagnosed sleep apnea. He blocks his sleep doctor’s telephone calls on his flip phone so he can avoid dealing with it.
He loves to sleep and wishes he could sleep more, however he spends too much time lying awake thinking up new ways to emotionally swindle people. Damien was last seen outside Area 51.
In the middle stands Kankakee’s very own Pearl Josephine “PJ” Hurlbutt. She wears the same muu-muu inside and outside the house, every day of the week. She even had worn it into her call center job at CRASS, before she retired. Sybil Kibble thinks PJ is “just swell” and considers PJ her best friend.
On the left you see Robbie Roy Gary Hurlbutt of Kankakee, IL His mother PJ likes to brag about that time in Gary, Indiana when Robbie was conceived.
He is the 43 year old son of Pearl Hurlbutt and brother to Damien.
Robbie is a ladies’ man, Elvis-obsessed and is as big a hoarder as his brother Damien. He has a room in his apartment just for his record collection. He is 42 and never married; covert narcissist Robbie would rather “make love to the audience” at the Kankakee County karaoke bars because the women with whom he has been in relationships eventually have figured out his con game. When he is not committing love-fraud, petty criminal Robbie pals around sociopath Pat Splatt cooking up ways to rip off innocent people for fun and profit; ideas inspired by his father N. Ron Hurlbutt.
He is thoroughly convinced he is the reincarnation of Elvis and has an intense fear of being locked in a bathroom.
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