CRASS Cubicle Contest

“You are number one!” Team Leader Sybil Kibble tells new part-time Collections Representative, Robbie Hurlbutt.

“I know,” Robbie smirks.

“No, I mean you made the top of our production metrics. Good job, keep doubling down on debtors and you will do well here at CRASS.”

Robbie flashes a thumbs up to Sybil and swings back around to his cubicle.

“Ding.” Everybody gets the same email.

From: “Mack. E. Avelli” [bigmack@crass-llc.con]

To: “CRASS Corporate Listserv” [all-crass-l@crass-llc.con]

Friday, October 25, 2019

Subject: Cubicle Decoration Contest

We here at CRASS care about employee stress. Therefore I, as your polite and tenderhearted Chief Executive Officer, am extending an entire thirty minutes (:30) to participate in the company cubicle contest (CCC). Be creative in decorating your cubicles and have fun! You are not required to use your lunch for this event, but we encourage you because time is money!

The winner will be selected by our very own art director, the lovely and talented Dorian James on Halloween Day.

The prize will be a trophy to display in your office. Have a spooky good time!

Regards,

Mr. Mack E. Avelli

CRASS Chief Executive Officer

The collectors get to work making calls and decorating their cubicles. Robbie Hurlbutt, a local Elvis impersonator best known for an Internet meme featuring a scowling lady unhappy with his nursing home performance, covers his cube with Elvis record covers. Dale Davis covers his walls with ghouls and goblins. Sybil Kibble covers her supervisor cubicle with devil dogs.

It is a cold, windy Halloween day in Kankakee and it is starting to rain. “If you don’t like the weather here in the Midwest, wait five minutes,” Dale jokes to Sybil.

“Eeep!” The email all of CRASS has been waiting for comes in.

“Who changed our notification sound to a wild eep?” Robbie asks.

“That was probably Dorian,” Sybil sighs.

From: “Dorian James” [dorian@crass-llc.con]

To: “CRASS Corporate Listserv” [all-crass-l@crass-llc.con]

Thursday, October 31, 2019

Subject: Cubicle Decoration Contest Winners and Losers

Sybil: Your design lacks thought and maturity. It is not what we are looking for.

Dale: There is no art development and it basically reads like a rather puerile joke.

Tara: You are obviously a 13 year old drama queen…Grow up little girl.

Mack: Several of us discussed your design and did not like it. Not everyone likes what I make. It is not personal.

Mike: You need to get used to the fact that not everyone is going to like your work and move on.

Robbie: That is the best design I have ever seen. I love Elvis. You are my winner.

R,

Mister Dorian James

Art Director Extraordinaire

Credit Recovery Associates

The staff is upset with valid reason…except for Robbie. He is smiling away, taking calls and collecting his Form 4s from all the bonuses he gets from not accepting less than double what the debtors can afford to pay. Robbie is grinning ear to ear and cannot wait to rub his trophy in to the entire staff after he receives it.

Robbie continues to successfully make one call after another, when he gets a wide-eyed visitor.

“Hey there, fella!” an upright, confident Dorian James chants to Robbie as he is very happy to see him.

“Oh hey man! Thanks for picking me! Better than picking my nose ya know.”

Awkward silence ensues.

“That was a joke, ya know,” Robbie says nervously.

“Oh sweetheart, I am here to present you with your award.”

“Thanks, man!” Robbie says as he accepts his tiny, gold-tinted trophy.

“Oh, thank you honey. Not a problem at ALL! Hey Robbie, what ya doin’ after work? I think ya kinda cute and wanna take my number one man to dinner!”

“Wait, what?” a confused Robbie asks.

“Yeah cutie! I love your Elvis hair and your clothes! Let’s go out and do karaoke or something!”

“No way man. I quit!” An infuriated Robbie storms off the job and out the building.

Dorian feels crushed by the rejection.

“How does it feel to get rejected, huh Dorian?”

“Yeah you little reject! Now start walking in our shoes.” Sybil says to a beleaguered Dorian.

The staff all begin to laugh at Dorian and make their ways home. It is the end of a long, scary, stressful workday.

Happy Halloween!

Smokey Gets Smoked

“Man, I am bored.” Smokey says aloud as she smokes in bed. Smokey has been an unhappy lot, unemployed from her CRASS debt collecting job. Smokey hears a loud pound on the door. She has been expecting a package, so she answers.

“Kankakee County Sherriff. Is this Mrs. Ashe?”

“Yes. Who dis?”

“I am here to serve you with this eviction notice. I need you to sign—“

“Eviction? Why am I being evicted?”

“Ma’am, I am only here to provide document service. I need you to direct questions to your landlord. Sign here please.”

“I aint signin’ nuttin’!” Smokey screams.”

“Then I will have to report you to the Kankakee County Judge who may issue a bench warrant for your court appearance. Make it easy, sign that you got the papers and we can avoid all that.”

“Fine.” Smokey grabs the papers and scrawls a barely legible signature.

Smokey and the officer part ways.

Smokey is furious and at the same time feeling terrified she will be forever homeless. She has not been able to find a job because nobody wants to hire her.

Smokey calls her landlord and they do not answer. Smokey opens up the packet left for her:

“Your building is being condemned by the Kankakee County Codes Department due to the entire nonsmoking facility having been permanently tainted with cigarette smoke. One resident has been smoking in her unit, despite multiple warnings and it has made several residents severely ill. Please contact Kankakee County Department of Social Services if you need assistance with housing placement.”

“So now I am homeless, just because they decided to close the entire building? Why they do that to me? Them fools, kicking me out. Now I am going to be homeless. They have no sympathy for me at all,” Smokey says to herself.

Smokey puts out her butt and drives down to Wally Mart. It is July 4th and it is one of the few stores open on Independence Day.

“Ma’am, smoking is not allowed in the store.” Smokey gives the clerk a dirty look and walks out, leaving her cart full of merchandise behind for someone else to deal with.

Smokey spies a small structure off in the distance.

“What is this? Smoke Shack? I need to check this out.” Smokey says to herself.

Smokey heads to the white tent, decked out in signs marked “TNT”, “M80s” and “Roman Candles”.

Moments later, all of Kankakee lights up up in colors of red, white and blue. The glow can be seen for miles, making children and kids of heart grin from ear to ear, from the loud pops and sizzles.

Happy 4th of July, everyone!

But who will clean up the chunks?

Doris Studies Scheming

Doris Krabalsky is getting frustrated at the lack of interest in her pyramid schemes, despite her best attempt to convince strangers on the street that essential snake oils can cure all the ailments. She heads to a local cafe to read up on marketing tactics so she can hopefully become the bossbabe she wants to be when she grows up someday.

I Do Not Like Spam

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“I’m With Stupid” reads the graphic tee Leona Krabalsky wears to the Kankakee job fair. She along with her younger sister, Doris, are busy manning their booth.

“I hope we sell truckloads of these here essential snake oils, you oily mama!” Leona slyly says as she slaps her sister on the arm.

“I hope we sell lots of these here business ops too. After all a sucker is born every minute! But don’t tell them that, Bossbabe! Shhhh.” Doris whispers in Leona’s ear.

The day is almost over and the ladies have yet to make a single sale. Tired, hangry and frustrated, Leona grabs her pack of unfiltered smokes and gets ready to head out to burn one. A 40-something gent with long, straggly, dark brown hair and round, blue, plastic glasses approaches the booth. Leona hides her cigarettes away, puts on her cheesiest grin and locks eyes with the only person who approached the booth all day.

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“How may we improve your life today?” Leona says with a huge, fake smile.

“Hi. I am Pat Splatt. Nice to meet you” he says as he tightly shakes Doris’s hand, and clasps his left hand over both hands.

“Our essential oils can change your life.” Doris says to Pat.

“Can they get me la-…dies?” Pat giggles.

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“They sure can!” Doris says with a smile.

“All right!” Pat pumps his fists.

“We have patchouli, try this out, I bet you will love it.” Doris tries to persuade Pat.

“And we can make you rich! Let me tell you about our business opportunity!” Leona chines in.

“And I can make you richer!” Pat exclaims.

“How so?” Leona asks quizzically, finger to her lip.

“I can make sure your oils and opportunities are known by every person with an email address!” Pat says with a smile.

“I tell you what, I will give you that a set of oils in exchange for you marketing our stuff.”

“Deal.” Pat says and the three exchange handshakes.

The next day, Pat goes down to his basement and fires up his email harvester, stealing massive amounts of addresses across the Internet. After loading the addresses, he imports them to his Spam-o-Matic 2000 program.

“I do not like spam. But I do not care. It makes me money and gets me free stuff” Pat says to himself as he clicks the “Send Spam” button.

Over a billion emails spew out Pat’s basement server to unsuspecting people all over the world, advertising Leona and Doris’s unsolicited snake oils and pyramid schemes. Pat kicks back in his dark basement and falls asleep after eating a box of cheese doodles and drinking an entire bottle of pop straight from its two liter bottle.

Meanwhile, Doris and Leona are getting flooded with angry emails and calls.

“Take me off your rotten list!” states one message.

“Stop spamming me! I hate this crap!” writes another.

“Who is this? You’re a moron! There is a special place in Hell for people who send out junk emails!” shouts a third.

Leona and Doris decide they have enough of the thousands of messages and change their contact info.

“That’s a bust. I guess we will have to try telemarketing next,” Leona says to Doris.

“Naaaw, I will go back to selling this stuff on the street like I did before…” Doris snickers and grins.

Sirens are heard in the background and flashing lights are seen. What was that about selling on the street? The world may never know.

Doris Krabalsky Wanna Buy an Oil 2

Revenge is Served

Clio Bersola, best friend of Bourbannais bachelor Damien Hurlbutt’s verbally abused ex-wife, spots his posts in the “Nice Guys Looking For The Finish Line” Men’s Rights Activist (MRA) themed group on Fakebook, under her secret account JK Corona. She messages him just to mess with him, and fake-agrees with him over IM on so many points, stringing him along. They become instant friends, in Damien’s mind only.

Damien swiftly asks Clio out on a date because he is so impressed. Wow, someone like him! They agree to meet up at Ma Barker’s restaurant in Chicago. Little does Damien know what is in store for him.

Damien complains about the entire drive up Route 57, and nearly gets rear-ended getting off 90/94. Clio parks at a friend’s house and takes the train.

The two meet up at Ma Barker’s. Damien is wearing a red feather in the brim of his brand new, black fedora as Clio had instructed.

The place is rather large, decked out in gangster memorabilia, reproduction crime scene evidence, Ma Barker photos and those of her famous outlaw sons.

Clio instantly recognizes Damien, whistling loudly to himself, orange neckbeard aglow.

“There’s my lovely Men’s Rights Activist!”

“M’lady, m’lady!” Damien says to Clio as the two embrace, Damien hugging somewhat tighter than Clio.

The two sit down and chat. Conversations flow rather quickly and Damien rambles on about how he was about to give up on love in a month or two had he not met Clio.

“I was about to tuck my heart away forever, had I not met you. So many women treated me badly, especially my ex-wife Grimace. She is so fat and ugly, eeew. She ate so much fast food and begged me for $50 a day. Fifty dollars! My life is complete now I met you!” Damien gushes to Clio.

Clio shudders a bit inside and then gets excited. “The Time is Now” by Moloko plays in her head.

“I have something I would like to ask you, Damien.”

Clio takes Damien’s hand. It is the first time he has been touched since he and his wife divorced. Damien’s grin widens.

“Why do you feel men should have more rights than women? It is us women who are being oppressed. What is it with you so-called ‘Men’s Rights Activists?’”

Damien snaps his hand away from Clio.

“I was not expecting THAT!” Damien snips.

An awkward silence passes by as Damien coldly glares into Clio’s eyes. Meanwhile, Clio is filled with anticipation.

“You women are awful. Men get kicked in the nuts on TV. You people give us a hard time for this fake thing called mansplaining. Men are always the butt of women’s jokes. We are oppressed all the time and your feminism is the cause! You women are horrible! You are a horrible person! I am going to get you for this!”

Damien gets up from his seat and goes to the couple next to him.

“See this woman next to me? She is an awful person. Stay away from her.”

Damien stomps over to a family across the room.

“See that skinny woman sitting by herself at that table? With the dark brown hair? She is a bad person. Stay away from her.”

Damien huffs, puffs, and sits down by himself with his head planted squarely on the table.

Clio heads for the kitchen, to speak with her godmother, the owner.

“I do not feel safe here. Can you please call the police?”

Damien storms toward the kitchen.

“See that woman there? She is a horrible person. Stay away from her.”

“Find your own way home, Damien.”

Minutes later, the Chicago Police Department hauls away the unwanted person, Mr. Damien Hurlbutt.

Clio meets up with her buddy, the former Mrs. Hurlbutt and they have dinner together, laughing and giggling all night long.

Revenge really is a dish best served cold.

New CRASS IT Guy Does Not Give a Crap

It was a beautiful morning for 31 year old Tyrell Fowler of Kankakee. He was about to start his new job with Credit Recovery Associates (CRASS), LLC, his first “real” job since graduating college ten years ago. He was happy to finally have his own place so he did not have to listen to his mother complaining about him living in her basement and not having a job. He has a history of getting fired over his hostile attitude and his unwillingness to take direction, especially from women.

Tyrell chewed eight antacid pills, after pouring them into his mouth like a beer. Tyrell intentionally constipates himself every morning because he has an extreme aversion to wiping. He showers after each dump.

“That was one good breakfast burrito!” Tyrell says to himself. He logs off The Red Pill subreddit, gets into his overly lifted, full-ton truck and heads to his first day as a CRASS Information Technology contractor.

“This will be such an easy job,” Tyrell thought to himself, “Man, CRASS must be the easiest place to work in the world. Anyone can get a job there. Even I can.” Tyrell laughs audibly. He pulls into the CRASS parking lot and signs in.

After being trained as the newest CRASS IT guy, Tyrell cannot wait to start installing the company’s new computers.

“Are you Miss Kiblee?” Tyrell asks.

“It’s Kibble.” Sybil sighs.

“Like the dog food?”

“Okay, you are here with my new computer and your phone is playing really loud music. Can you turn it down?” Sybil asks.

“No, I need it to work.” Tyrell says sternly, thinking he is the boss.

“Look around. See what we do here? We talk on the phone all day to collect debts. That is how we bring in money. We need it quiet here.”

Tyrell turns his phone down a few notches.

“Okay you are here with my new computer, did you bring the new printer too?” Sybil asks Tyrell.

“No, that’s not on the work order. You will have to call Purchasing. I am just a contractor,” Tyrell says and begins to install the computer.

Sybil calls Purchasing and verifies that the printer was indeed ordered. Purchasing asks to speak with Tyrell. Tyrell refuses.

“Tyrell, Purchasing wants to speak with you.” Sybil puts her phone on speaker.

Tyrell reluctantly speaks to Purchasing, who confirms that Sybil was correct. However, Tyrell does not have the printer with him. Meanwhile, the CRASS Chief Information Officer (CIO) calls Tyrell.

“How are the installs going?” the CIO asks Tyrell.

“This lady is terribly rude to me. Do I have to continue to the installation process?”

“This man is lying!” Sybil shouts. “He was rude to me!”

“Here, I will put you on speakerphone” Tyrell says slyly and puts his mobile phone on speaker.

“Hello, this is Sybil. I am Team Lead over here in Collections Management, how are you?

“Just fine, what is going on? the CIO asks.

“Our new recruit is being insubordinate here.” Sybil told the CIO.

“No I am not, she is lying!” Tyrell exclaimed, his belly rumbling now.

“Just get back to work,” the CIO commanded Tyrell.

Tyrell pulls out his cell phone and points it at Sybil. “Sybil I am recording you now.”

Sybil gets out her cell phone. “I am recording you too. I do not consent to being recorded. Turn your phone off.”

Tyrell lies and says his phone is off, however Sybil continues to record Tyrell’s verbal diarrhea as well as the light from his turned over cell phone which she can clearly see. “I gotta run. I am scared. You touched me. I fear for my life. You are hostile. Oh crap, where is the bathroom?”

“I did not touch you. Keep making crap up and I will continue to record it.”

“Quick, Sybil, tell me where the men’s room is! It’s an emergency!”

“That’s not my problem,” Sybil says and laughs. “What’s that smell?” Sybil smirks, looks straight into her phone’s viewfinder, and points it back at Tyrell.

“Argggghhghhhhhhhhh! Crrrrrraaaaaaaaappppp!” Tyrell shouted at the top of his lungs.

“Ppppppppphhhhhhhhhhffffffffffttttttttttt!”

“Now that is something to post online,” Sybil says with a smile.

Needless to say, Tyrell was crap out of a job that day.

Damien’s Mail-Order Bride

Damien Hurlbutt decides that it is getting too hard to pick up women in Kankakee County. Despite his most sincere offers of free movie tickets to the multiplex at which he works, all but one offer has been rejected; the lone acceptor has gone with her boyfriend instead of Damien. Damien takes his efforts to the World Wide Web.

“I know what women want” says this self-proclaimed nice guy on his dating profile, under his handle “NiceGuyGoodCatch4UChivalryisDead”.

Quoth his profile, “Women need men like me to hold doors open for them, pull out their chairs, and buy all kinds of gifts for them. I am that man. Men like me are endangered species. Where R U?”

Damien strokes his straggly, scratchy neckbeard, tips his fedora, and says “you know, I have an idea”. Meanwhile his coworkers are all staring at him wondering to whom he is talking.

Damien goes home and opens up his newest copy of Hoard Magazine. It took him almost an hour to unbury it from his pile of action figures, coloring books and dirty briefs. Damien turns to the back section, and reads over an advertisement he was thinking about while on the job:

“TIRED OF LOOKING? OUR WOMEN ARE LOOKING FOR MEN LIKE YOU!

MAIL COMPLETED APPLICATION PLUS $50 FEE TO:

Fedora-Neckbeard M’Ladies By Mail

Box 69

666 Lord Byron Way

Hades, NY 11666

Attn: D. Gray

Damien jumped at the offer and mailed in his application with his payment.

Two weeks later, Damien gets a long, handwritten letter from a 20 year old lady from Vietnam named Ha. “You sound like such a gentleman. I cannot wait to meet you.” She includes a photo. Damien is smitten. Ha is the first lady to show interest in Damien!

The two write back and forth. Ha tells Damien she would spend 27 hours traveling just to meet him. He wants to call her but she has not given him her number. He asks her for it, not afraid to spend money to call someone he can shower with gifts, and hopefully meet and control someday. After all, Damien only cares about himself, and Damien thinks he is the only one deserving of love. He only cares about he, himself and Damien.

A month goes by and no word from Ha.

Damien checks the mail, hoping for a postcard. He has sent her one every day except for Sunday. He gets a letter. Damien growls.

The letter is addressed to Mr. Damien Hurlbutt.

“Dear Mr. Hurlbutt:

This letter is an attempt to collect a debt. Your payment to Fedora-Neckbeard M’Ladies By Mail has been rejected due to insufficient funds. Please pay the below amount immediately. Please keep in mind that movie tickets are not acceptable forms of payment.

Signed,

Ms. Sybil Kibble

Lead Collections Representative”

Karma comes back to bite.

Song of the day: https://www.youtube.com/watch?v=xLy2SaSQAtA

And now it is time for a little story about Sybil and friends. – Jen

—-

“Where have you been?” Sybil barked at Linda Stay as she hovered over her desk.

“I had trouble driving in this weather and barely made it in. We got a foot of snow overnight and it took me over an hour to drive 25 miles,” Linda nervously explained as she set her purse and keys down on her cubicle desk.

“Well, I don’t have four-wheel drive and I made it just fine” snipped Sybil as she berated the beleaguered Linda over her five minute tardiness. “I will mark this as a failure on your bi-weekly production report because attendance needs to be at 100%. You will not qualify for your hourly bonus this pay period. This is unacceptable.

Before Linda could react, Sybil snapped “get on the phones.”
At 11:00, everyone could not wait to get off the phones. Yes, it was a dreaded production meeting which mandated the entire corporation’s presence, regardless of position, an award ceremony which invoked memories and emotions of high school assemblies. However, the collectors would do anything to get off the phones, even for an hour.

“I will get straight to the point. We need to increase production,” said Mr. Mack E. Avelli, Credit Recovery Associates (CRASS) Compliance Officer. The crowd erupted in laughter when Tara Bull ripped one and crapped her pants.

“Did I do that?” asked an embarrassed Ms. Bull.

“We need to get more bullish!” said Mikey as the crowd continued to giggle.

“Silence!” Mr. Avelli shouted and the room went dead, as if you could cut the tension with a knife.

“Since nobody made production, the employee of the month award is going to go to the person who ranked highest on the quality metric. Without further ado, I present this award to Mrs. Linda Stay.”

The crowd cheered and clapped, that is everyone except for Sybil. She went back to her desk and helped herself to a bowl of dog food. Ahhhh, comfort food. She slowly swallowed down every bit, one bite at a time.

Double Down on Dog Food Instead!

(This story partially inspired by the song Evil Woman by Electric Light Orchestra. I am a huge fan.) https://www.youtube.com/watch?v=UVd4XhtpRBc

Tara Bull, Division Manager of Accounts Receiveable at Credit Recovery Associates (CRASS) in Kankakee, IL decides in a strategy meeting with Chief of Accounting, Konrad “Big Bag” Teirant and CEO Mack E. Avelli that a good strategy to increase revenue for the corporation would be to increase the bottom line. To achieve that objective, the three senior leaders use their synergetic mindset to implement the new increased production metrics.

Since Ms. Bull is Sybil Kibble’s supervisor, she asks said Lead Collections Representative how her team would best achieve those metrics. “My double-down tactic always works,” Sybil advises her superior. “By telling our debtors to pay twice as much as they can afford, they will always pay more.”

“Get ‘er done” Ms. Tara Bull tells Sybil. “I do not care how it gets done. The ends justify the means.”

Sybil and her team spend the eight hour work day making the calls, even skipping breaks at Sybil’s insistence. Dale none too happy, runs in place at his cubicle to kill the stress. Mikey does his usual cleaning, making the toilets clean and sparkly and did not bat an eye. However, something does not get done.

“Sybil! Get over here now!”

Sybil hangs up on her angry caller and works her way over to Ms. Bull’s office.
“Yes?”
“You all are not making the metrics!” growls a livid Tara Bull as she chucks a pile of papers at Sybil. “Bring in the bucks or I will fire you all!”

Dale decides to try a different approach. He offers payment plans, and goes around Sybil and Ms. Bull’s hard rules. He finds his stress levels decrease as he is able to help his customers pay their bills and empathizes with them at the same time, as Dale was once down and out himself.

Sybil tries her might and cannot not double down and make her double bonus/Form 4. She thinks to herself that if she could go home and work, she could call people around suppertime and reach more people. After all, it works for telemarketers, right?

Sybil drives her Chrysler LeBaron home, logs into her computer and starts making calls. Not long after 5:30 PM, Sybil hears a knock at the door.

“Who can this be, dag-nammit?” Sybil thinks to herself.

Sybil opens the door to her McMansion. “Hi Sybil. I am sorry to bother you. My cat Holly is missing and I am terrified. Have you–

“Your cat is not here, Kitty, go away,” barks Sybil as she goes back to her typing and calling.

As Kitty searches high and low for her dearest Holly-Cotton all over Kankakee and Bradley, Sybil’s Form 4s pile up. “I am winning! I am getting my Form 4’s! Gimme my Form 4’s!”

Sybil is so excited to collect all that money and make bonuses as a result via the Form 4 bonus and hopefully please her boss, Ms. Tara Bull.

“Man, I gotta pinch a loaf,” Sybil says aloud as she gets up after her last debtor hung up on her.

Meanwhile, a certain Miss Holly-Cotton, who has been hiding out in Sybil’s rather large house, needs a place to go herself. She hops up on Sybil’s messy desk and starts sniffing around. She sniffs a certain pile of papers and jumps on top of it, highlighting the whole thing!

Sybil exits the bathroom, one of many, after bragging about her logs via unintelligible sound effects. She immediately spotts Kitty’s cat Holly on top of what used to be a pile of Form 4’s.

“Oh my gosh, get the heck out of here you little brat-cat! I hate you, you entitled piece of crap!” Sybil shouts at poor Miss Holly-Cotton as if she had done something wrong.

Holly gladly exits the house of Sybil and enters the loving arms of Ms. Kitty, who is waiting outside after having searched all Kankakee County for her long lost fur-baby. Meanwhile, Sybil returns to a useless pile of forms, formerly known as Four. Sybil doubles down on her nightly bowl of doggie chow.

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