“Boss, can I get a vacation? I have been taking souls down the river Styx for millennia now, and I need a break,” Charon the Grim Reaper asks Satan.
“Just one day. I will ask in-processing clerk Lucy Furr to fill in while you are out, as she is your backup. You need to train her first.”
“I don’t need training, I can run circles around you!” Lucy Furr demeans the tired old Charon. The harbinger of the dead goes on vacation and Lucy takes a trip to Albion, Indiana.
The notoriously crooked couple “Scary” Barry and Terry Reynolds are having their daily, bitter argument.
“You did not unload the dishwasher!”
“Terry, you did not ask me.”
“Just anticipate it!”
“I cleared the table and wiped it down.”
“That does not even count!” Terry screams at her husband who begins to feel the onset of a heart-attack. In the midst of their creepy fight, a shadowy figure looms behind.
What does the #computer of Kankakee bill-collector Sybil Kibble do all while she is tucked into bed, the cords from her machines tangling in the night, not a caller nor manager in sight?
“I have been working for 666 weeks now. Can I get a raise?” Hell’s intake clerk Lucy Furr asks her boss, Satan.
“No.”
“I work harder than anybody here. I do 80 per cent of the work. I can run circles around the other damned people.”
“We provide you shelter with free heat. That is sufficient.”
“How much longer do I have to work? I am gonna quit if you don’t give me a raise.”
“You are here for all of eternity. According to your records, you had been assigned here because you had behaved like a bully your entire life. You were harassing an autistic person on their trip to Italy, tag teaming with your cousin Terry. And you had continued to bully that same person, plus scores of others at the cancer center where you had worked the check-out desk.”
“I don’t care. Get me outta here.”
“That’s not my decision. I don’t make the rules, I just enforce them. Now get back to work, or I will order you to the jagged rocks and bubbling excrement room,” Satan orders his subordinate Lucy.
“I’m With Stupid” reads the graphic tee Leona Krabalsky wears to the Kankakee job fair. She along with her younger sister, Doris, are busy manning their booth.
“I hope we sell truckloads of these here essential snake oils, you oily mama!” Leona slyly says as she slaps her sister on the arm.
“I hope we sell lots of these here business ops too. After all a sucker is born every minute! But don’t tell them that, Bossbabe! Shhhh.” Doris whispers in Leona’s ear.
The day is almost over and the ladies have yet to make a single sale. Tired, hangry and frustrated, Leona grabs her pack of unfiltered smokes and gets ready to head out to burn one. A 40-something gent with long, straggly, dark brown hair and round, blue, plastic glasses approaches the booth. Leona hides her cigarettes, dons her cheesiest grin and locks eyes with the only person who approached the booth all day.
“How may we improve your life today?” Leona says with a huge, fake smile.
“Hi. I am Pat Splatt. Nice to meet you” he says as he tightly shakes Doris’s hand, and clasps his left hand over both hands.
“Our essential oils can change your life.” Doris says to Pat.
“Can they get me la-…dies?” Pat giggles.
“They sure can!” Doris says with a smile.
“All right!” Pat pumps his fists.
“We have patchouli, try this out, I bet you will love it.” Doris tries to persuade Pat.
“And we can make you rich! Let me tell you about our business opportunity!” Leona chines in.
“And I can make you richer!” Pat exclaims.
“How so?” Leona asks quizzically, finger to her lip.
“I can make sure your oils and opportunities are known by every person with an email address!” Pat says with a smile.
“I tell you what, I will give you that a set of oils in exchange for you marketing our stuff.”
“Deal.” Pat says and the three exchange handshakes.
The next day, Pat goes down to his basement and fires up his email harvester, stealing massive numbers of addresses across the Internet. After loading the addresses, he imports them to his Spam-o-Matic 2000 program.
“I do not like spam. But I do not care. It makes me money and gets me free stuff” Pat says to himself as he clicks the “Send Spam” button.
Over a billion emails spew out Pat’s basement server to unsuspecting people all over the world, advertising Leona and Doris’s unsolicited snake oils and pyramid schemes. Pat kicks back in his dark basement and falls asleep after eating a box of cheese doodles and drinking an entire bottle of pop straight from its two liter bottle.
Meanwhile, Doris and Leona are getting flooded with angry emails and calls.
“Take me off your rotten list!” states one message.
“Stop spamming me! I hate this crap!” writes another.
“Who is this? You’re a moron! There is a special place in Hell for people who send out junk emails!” shouts a third.
Doris Krabalsky and Damien Hurlbutt arrive at Hell’s in-processing line, both wanting to take over.
Leona and Doris decide they have enough of the thousands of messages and change their contact info.
“That’s a bust. I guess we will have to try telemarketing next,” Leona says to Doris.
“Naaaw, I will go back to selling this stuff on the street like I did before…” Doris snickers and grins.
Sirens are heard in the background and flashing lights are seen. What was that about selling on the street? The world may never know.
Lucy Furr, who had bullied an autistic student on their trip to Italy, is tired of working as Hell’s in-processing clerk. “Just sign the register” Lucy tells the newly damned who try and take over. All she wants to do is hand them pamphlets, and the regulations manual. “I wish I could clone myself” the adult bully says at her post. Lucy gets her wish.
“Where have you been?” Tara Bull barked at Linda Stay as she hovered over her desk.
“I had trouble driving in this weather and barely made it in. We got a foot of snow overnight and it took me over an hour to drive 25 miles,” Linda nervously explained as she set her purse and keys down on her cubicle desk.
“Well, I don’t have four-wheel drive and I made it just fine” Tara snipped as she berated the beleaguered Linda over her five minute tardiness. “I will mark this as a failure on your bi-weekly production report because attendance needs to be at 100%. You will not qualify for your hourly bonus this pay period. This is unacceptable.
Before Linda could react, Tara snapped “get on the phones!” and sat at her desk down to nom some breakfast burritos.
At 11:00, everyone could not wait to get off the phones. Yes, it was a dreaded production meeting which mandated the entire corporation’s presence, regardless of position, an award ceremony which invoked memories and emotions of high school assemblies. However, the collectors would do anything to get off the phones, even for an hour.
“I will get straight to the point. We need to increase production,” said Mr. Mack E. Avelli, Credit Recovery Associates (CRASS) Chief Executive Officer. The crowd erupted in laughter when Tara Bull ripped one and crapped her pants.
“Did I do that?” asked an embarrassed Ms. Bull.
“We need to get more bullish!” said Mikey as the crowd continued to giggle.
“Silence!” Mr. Avelli shouted and the room went dead, as if you could cut the tension with a knife.
“Since nobody made production, the employee of the month award is going to go to the person who ranked highest on the quality metric. Without further ado, I present this award to Mrs. Linda Stay.”
The crowd cheered and clapped, that is everyone except for Tara. She went back to the washroom and filled the toilet, clearing everyone from the stalls and all employees within a 25-foot radius. Don’t light a match!
“You are number one!” Team Leader Sybil Kibble tells new part-time Collections Representative, Robbie Hurlbutt at Credit Recovery Associates (CRASS).
“I know,” Robbie smirks.
“I mean you made the top of our production metrics. Good job, keep doubling down on debtors and you will do just swell here at CRASS.”
Robbie flashes a thumbs-up to Sybil and dances back to his cubicle.
“Ding.” Everybody gets the same email.
From: “Mack. E. Avelli” [bigmack@crass-llc.con] To: “CRASS Corporate Listserv” [all-crass-l@crass-llc.con] Friday, October 25, 2022 Subject: Cubicle Decoration Contest
We here at CRASS care about employee stress. Therefore I, as your polite and tenderhearted Chief Executive Officer, am extending an entire thirty minutes (:30) to participate in the company cubicle contest (CCC). Be creative in decorating your cubicles and have fun! You are not required to use your lunch for this event, but we encourage you because time is money and money is time!
The winner will be selected by our very own art director, the lovely and talented Dorian James on Halloween Day. The prize will be a trophy to display in your office. Think of all the fun things you can do with that!
Regards,
Mr. Mack E. Avelli CRASS Chief Executive Officer
The collectors get to work making calls and decorating their cubicles. Robbie Hurlbutt, a local Elvis impersonator best known for an Internet meme featuring a scowling lady unhappy with his nursing home performance, covers his cube with Elvis record covers. Dale Davis covers his walls with ghouls and goblins. Sybil Kibble covers her supervisor cubicle with dog bones because she likes to eat them during her breaks.
It is a cold, windy Halloween day in Kankakee and it is starting to rain. “If you don’t like the weather here in the Midwest, wait five minutes,” Dale jokes in between calls, jogging in place, beeping his watch to check his heart rate.
“Eeep!” The email all CRASS employees have been awaiting for has arrived.
“Who changed our notification sound to a wild eep?” Robbie asks.
“That was probably Dorian,” Sybil sighs.
From: “Dorian James” [dorian@crass-llc.con] To: “CRASS Corporate Listserv” [all-crass-l@crass-llc.con] Thursday, October 31, 2022 Subject: Cubicle Decoration Contest Winners and Losers
Sybil: Your design lacks thought and maturity. It is not what we are looking for.
Dale: There is no art development and it basically reads like a rather puerile joke.
Tara: You are obviously a 13 year old drama queen…Grow up little girl.
Mack: Several of us discussed your design and did not like it. Not everyone likes what I make. It is not personal.
Mike: You need to get used to the fact that not everyone is going to like your work and move on.
Robbie: That is the best design I have ever seen. That’s so deep. I love Elvis. You are a real winner!
R,
Dorian James Art Director Extraordinaire Credit Recovery Associates (CRASS)
The CRASS staff is upset…except for Robbie. He is smiling away, taking calls and collecting his Form 4s from all the bonuses he gets collecting on fake debt. Robbie is grinning ear to ear and cannot wait to rub his trophy in the faces of the collections team entire staff after he receives it.
Robbie continues to successfully make one call after another, when he gets a wide-eyed visitor.
“Hey there, fella!” an upright, confident Dorian James chants to Robbie as he is very happy to see him.
“Oh hey man! Thanks for picking me! Better than picking my nose ya know.”
Awkward silence ensues.
“That was a joke, ya know,” Robbie says nervously.
“Oh sweetheart, I am here to present you with your award.”
“Thanks, man!” Robbie says as he accepts his tiny, gold-tinted trophy.
“Oh, thank you honey. Not a problem at ALL! Hey Robbie, what ya doin’ after work? I think ya kinda cute and wanna take my number one man to dinner!”
“Wait, what?” a confused Robbie asks.
“Yeah cutie! I love your Elvis hair and your clothes! Let’s go out and do karaoke or something!”
“No way, man. You’re not my type. I quit!” An infuriated Robbie storms off the job and out the building.
Dorian feels crushed by the rejection.
“How does it feel to get rejected, huh? Yeah, ya little twerp! See what it’s like?” Sybil says to a beleaguered Dorian.
“We Are CRASS” is the corporate slogan for Kankakee debt-collection firm Credit Recovery Associates (CRASS), LLC.
CRASS CEO Mack E. Avelli loves to find new ways to make money for the company. Because he is running out of fresh ideas, he decides to hold a meeting with the entire staff.
“Anything to get some time off the phones, eh?” Dale Davis giggles to Linda Stay, as they walk into the room. Sybil is seated in front with a cheesy grin on her face. Art Director and Sybil Kibble’s number-one crush Dorian James is slumped in the very back row, hand running through his wavy, auburn hair. Sybil stares at her crush, who has made it clear to her many times he is not interested, and prefers the company of men. Accounts Receivable Chief Tara Bull is seated upright and uptight near Lead Debt Collector Sybil Kibble. Mikey Philips works his way into the room, along with Konrad Teirant, who is tired from having to resolve a conflict last night at his megaplex.
Mr. Avelli makes his presence in the room and the chatter subsides, eyes on the CEO.
Mack E. Avelli
“Good morning. It is 11:00. We have an hour to come up with the best ways to maximize revenue for our facility. The most creative ideas will be chosen. Give me your best and brightest ways to bring more income to our company. Who will go first?”
Sybil’s arm darts up.
“Anyone?”
“I’ve got an idea,” Sybil exclaims.
“We can advertise,” Dale suggests.
“Not a bad idea. Advertising takes out of our bottom line and can take away from our profits if it does not provide a return on investment. Who else has an idea?”
“Oohh, oooh!” Sybil gasps as she gets more excited about her idea.
“We can go on the news and talk about our services. Some companies use a public relations firm to pitch advertising stories as news. It might be a lot cheaper than advertising.” Tara Bull mentions.
“That is considered yellow journalism and thus unethical…not a bad idea. I will consider it.”
“Pick me, pick me!”
“Yes, Sybil…” Mack sighs to Ms. Kibble.
“I have an idea that will certainly make us money! Since we are debt collectors and we mail people collections letters that people just throw out, why don’t we disguise the Dunning letters as checks and people will open them instead!”
“That’s brilliant! Why didn’t I think of that before?” Mack E. Avelli boasts as he thanks Sybil for her idea.
The letters, which were designed by the CRASS Art Department have been mailed out to the debtors.
Calls come in, but not the ones Sybil was expecting.
“Hi Sybil? Yes, I’d like to order a pizza.”
“Is this Credit Recovery? I heard you were offering me some money! I am sure broke and can use it!”
“I like blondes. Are you single?”
Unbeknownst to Sybil, her name and photo were used on the letters! Leave it to her rival and crush, Dorian James, to pull a fancy trick like that.
Maybe disguising collections letters as checks is not such a great idea, after all.
Sybil goes home and drowns her troubles in a big bowl of Alpo.
Don’t want to see that post? Just refresh Fakebook and you will see it again on a recursive loop! Why do senior leaders at mega-corporations get paid a lot of money to make moronic decisions? Just like a dog licking his ‘nads, they do it because they CAN.
Credit Recovery Associates (CRASS) Chief of Information Technology, Fernando T. Perez, wants drive to the office here in Kankakee and show off his new vanity plate. Sadly, he shows up late to his job managing the Enigma Machines attached to birdcages. Find out why in this video:
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