CRASS Debt Collector Dale Davis is all by his lonesome in his Kankakee apartment, wishing his boss Sybil Kibble would come there to kiss him, so they could get married and make dollars and cents together.
9. Tell the caller that they make you feel like dancin’ every time they call, then hang up.
8. Ask the caller if he or she would like to take a survey.
7. When the collector tried to increase your payment amount, tell him or her you will go double or nothing, depending on whether or not you win the lottery jackpot.
6. Tell the collector to “please hold for the next representative.” Bonus points if you hum some on-hold music.
5. Tell them you cannot pay because you just got butt implants and they were really expensive.
4. Ask them if they accept pennies.
3. Reply as if you were reading from a script.
2. Play a commercial for a local car dealer or furniture store over the phone.
1. Tell them you will pay in full, then hang up right before they go to collect your payment information.
“We need to increase our bottom line,” CRASS CEO Mack E. Avelli tells his entire staff in the board room.
“Size matters.”
Laughter fills the entire room.
“Our budget is only so big and we need to increase our revenue to exceed expenses. We could only give so much to the Optimal Club last year and we had to shortchange the Kankakee Medicine Pronouncing Competition, even though we had already committed. We need good ideas, only the best.
Dale raises his hand.
“I know. I have a really good idea. How about we do things the Dale way this year…”
Mr. Avelli sighs.
“No just listen up. I’m worth your time. How about we spend less money on charity? That way we will have more money for the things we need. It all makes sense. We can do things the way we have been doing them, or we can do things the Dale way.”
“That’s enough Dale. We need to look good for the community. Image is everything. Who will go next?”
“Maybe we can hire more people to cut back on overtime? I am swamped with purchase requests!” Linda Stay says.
“Nice idea, but work faster,” Mr. Avelli snarks.
Sybil raises her hand.
“Sybil Kibble! What is YOUR grand idea?”
“I know. How about we call up and say we are “Kristy” from Management. Ask the debtor to call us back. We have no Kristy working here. Block caller ID so the suckers will not know it is us!”
“Great idea Sybil! Change all scripts immediately and don’t forget to double down on every call, everybody!”
The collectors get to work.
Calls come in.
“I would like to talk to Crispy?”
“Crisco called. Hahahaha.”
“Is the Cisco kid? My router is stuck. Can you fix it?
“Yeah I hear I won a free trip to Frisco. When do I go?”
More calls roll in.
“Yeah I heard a manager called me. I wanna speak to the manager. This is Karen.”
Team Leader Sybil Kibble cannot keep up with the call volume. The Collections Representatives keep transferring all their calls to her because they keep asking for a manager. After all, the messages stated a manager called for them!
The phone system shuts down due to Denial of Service, in other words a system overload.
“What are we going to do?” CRASS CEO Mack E. Avelli asks Sybil Kibble in her office.
Credit Recovery Associates, LLC (CRASS) Bill Collector Dale Davis sits in the company break-room corner, all by his lonesome, wishing his boss / crush Sybil Kibble would come join him. He never asked her, just assumed.
He cut his hair and shaved his moustache just for her. Oh darn.
Sybil Kibble unveils the new “Enigma” computers for her debt collection team at Credit Recovery Associates in Kankakee, known better by their acronym CRASS.
“How do you get on the Internet?” asks a quizzical Dale Davis.
“Just type “INTERNET” and then “RUN.”
“How do you load the Collect-o-matic 2000?” a wary Judy Avelli asks.
“Just hook the machine up to a parakeet cage and type away.”
(Buy Sybil and the other denizens of the Moroniverse a Ko-fi or two to help keep this site up and running!)
Damien Hurlbutt’s birthday is coming up on August 10th. To celebrate his birthday, I would like to share some early concept drawings of him and other morons.
Below is an early character design for an unnamed Dale Davis.
The next few drawings I created early on for a previous series which I merged into MoronicArts. Look for them in my forthcoming novel.
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