CRASS Cubicle Contest

“You are number one!” Team Leader Sybil Kibble tells new part-time Collections Representative, Robbie Hurlbutt.

“I know,” Robbie smirks.

“No, I mean you made the top of our production metrics. Good job, keep doubling down on debtors and you will do well here at CRASS.”

Robbie flashes a thumbs up to Sybil and swings back around to his cubicle.

“Ding.” Everybody gets the same email.

From: “Mack. E. Avelli” [bigmack@crass-llc.con]

To: “CRASS Corporate Listserv” [all-crass-l@crass-llc.con]

Friday, October 25, 2019

Subject: Cubicle Decoration Contest

We here at CRASS care about employee stress. Therefore I, as your polite and tenderhearted Chief Executive Officer, am extending an entire thirty minutes (:30) to participate in the company cubicle contest (CCC). Be creative in decorating your cubicles and have fun! You are not required to use your lunch for this event, but we encourage you because time is money!

The winner will be selected by our very own art director, the lovely and talented Dorian James on Halloween Day.

The prize will be a trophy to display in your office. Have a spooky good time!

Regards,

Mr. Mack E. Avelli

CRASS Chief Executive Officer

The collectors get to work making calls and decorating their cubicles. Robbie Hurlbutt, a local Elvis impersonator best known for an Internet meme featuring a scowling lady unhappy with his nursing home performance, covers his cube with Elvis record covers. Dale Davis covers his walls with ghouls and goblins. Sybil Kibble covers her supervisor cubicle with devil dogs.

It is a cold, windy Halloween day in Kankakee and it is starting to rain. “If you don’t like the weather here in the Midwest, wait five minutes,” Dale jokes to Sybil.

“Eeep!” The email all of CRASS has been waiting for comes in.

“Who changed our notification sound to a wild eep?” Robbie asks.

“That was probably Dorian,” Sybil sighs.

From: “Dorian James” [dorian@crass-llc.con]

To: “CRASS Corporate Listserv” [all-crass-l@crass-llc.con]

Thursday, October 31, 2019

Subject: Cubicle Decoration Contest Winners and Losers

Sybil: Your design lacks thought and maturity. It is not what we are looking for.

Dale: There is no art development and it basically reads like a rather puerile joke.

Tara: You are obviously a 13 year old drama queen…Grow up little girl.

Mack: Several of us discussed your design and did not like it. Not everyone likes what I make. It is not personal.

Mike: You need to get used to the fact that not everyone is going to like your work and move on.

Robbie: That is the best design I have ever seen. I love Elvis. You are my winner.

R,

Mister Dorian James

Art Director Extraordinaire

Credit Recovery Associates

The staff is upset with valid reason…except for Robbie. He is smiling away, taking calls and collecting his Form 4s from all the bonuses he gets from not accepting less than double what the debtors can afford to pay. Robbie is grinning ear to ear and cannot wait to rub his trophy in to the entire staff after he receives it.

Robbie continues to successfully make one call after another, when he gets a wide-eyed visitor.

“Hey there, fella!” an upright, confident Dorian James chants to Robbie as he is very happy to see him.

“Oh hey man! Thanks for picking me! Better than picking my nose ya know.”

Awkward silence ensues.

“That was a joke, ya know,” Robbie says nervously.

“Oh sweetheart, I am here to present you with your award.”

“Thanks, man!” Robbie says as he accepts his tiny, gold-tinted trophy.

“Oh, thank you honey. Not a problem at ALL! Hey Robbie, what ya doin’ after work? I think ya kinda cute and wanna take my number one man to dinner!”

“Wait, what?” a confused Robbie asks.

“Yeah cutie! I love your Elvis hair and your clothes! Let’s go out and do karaoke or something!”

“No way man. I quit!” An infuriated Robbie storms off the job and out the building.

Dorian feels crushed by the rejection.

“How does it feel to get rejected, huh Dorian?”

“Yeah you little reject! Now start walking in our shoes.” Sybil says to a beleaguered Dorian.

The staff all begin to laugh at Dorian and make their ways home. It is the end of a long, scary, stressful workday.

Happy Halloween!

Konrad Cooks the Books

“Get back in the kitchen, this pot is about to boil over!” Madeline Topolla-Teirant calls out to her husband, Konrad who is reading the CRASS company ledger in the bathoom.

Kon washes his hands, flicks the water on the floor (a trick he learned from Teirant Cinema-13 clerk Damien Hurlbutt) and struts into the kitchen. He sets the ledger atop a shelf in the cupboard.

“Madeline, I can do this myself. No need to tell me how do cook. Go on and watch the kiddos.” Konrad beckons Madeline to leave the room.

Konrad stirs the pot of his turkey soup. He made sure to put in loads of veggies because they cost less than turkey. Konrad hears a loud banshee-esque squeal come from the living room and dashes out.

“Bratley? What are you doing?” Konrad walks over to him.

“Waaaaaaaaaah! I want my toys!”

Konrad yells at Bratley because he has little patience for children. He usually leaves the parenting to his wife Madeline because he would rather make money. Meanwhile chaos unfolds in the kitchen.

Chanel # 5 and * climb up the kitchen counters, tear up the CRASS ledger into confetti and put it into the soup like it is special spices. They hear their daddy coming so the close the book back up and place it back on the cupboard shelf so they do not get in trouble.

“I told you kids not to play on the kitchen counters! Now go do your homework or you are going to bed without any dinner!”

Kon begins stirring the pot.

The next morning, all of CRASS is sent a company email to announce the new CRASS initiave:

From: Teirant, Konrad (konteirant@crass-llc.con)

To: CRASS, LLC (all-crass-l@crass-ll.con)

Subject: Food for everyone!

Dear CRASS employees:

It is with great pleasure I announce the newest CRASS publicity initiave: Triple down on each call to raise money for the new CRASS Stage! If we raise enough money to name the Kankakee Senior Center stage after us, we can help promote CRASS, LLC as a community leader.

To help celebrate our new publicity effort, I brought in turkey soup, enough for everybody this time! Enjoy! Be sure to only log off using your designated 15 minute and 30 minute breaks to enjoy my cooking.

Most importantly, remember to ask each debtor for three times what they can afford to pay! Submit a Form 5 for each triple down. Each bonus will go toward the stage naming instead of your paycheck these next two weeks.

Happy Monday!

Konrad Teirant

“Want some soup?” Dale asks Sybil. “I’ll spoon feed it to you,” a hopeful Dale says with a grin.

“Go away, Dale. I have work to do,” Sybil snarks as she downs a dog biscuit.

Dale slurps his soup at his desk before he logs onto the autodialer.

Mikey Philps helps himself to two bowls while he watches the collectors stress out over asking for three times what the debtors can afford.

“Why aren’t these folks making production?” a stern Tara Bull asks Sybil Kibble as Tara sips some greasy turkey soup.

“I will keep on pushing for those Triple Downs and Form 5s.” Sybil tells a beleagueured Tara.

Kon sits in his office surfing Fakebook Flat-Earth pages as well as the Dark Web. He feels his belly begin to rumble. “Must be a quake of this flat planet,” Kon says to himself.

A line forms outside the CRASS washrooms. Tara Bull joins the queue. “Why are people taking so long?” Tara mumbles under her breath.

A stench wafts from the mens’ room. Konrad emerges.

“Did I do that?” Kon slyly asks. The lined-up employees giggle.

Mikey Philips is called over to fix the toilet Kon clogged.

Since Kon’s idea failed miserably, he took the rest of his greasy, tained turkey soup to Teirant Cinema-13 to “treat” his emplyees there.

“Ooooh, thank ya boss! Well actually, I just constipated myself by eating six antacids in a row so I do not have to use the toitie all night!” an excited Damien Hurlbutt tells Kon.

“Thanks for the information. Enjoy and get to work.”

Damien drinks the soup right down.

“Ahhhhh.”

“Puttt” goes Damien’s butt.

“Pardon me. Pheeeeeww!”

Damien’s stomach begins to grumble, really grumble.

Konrad looks for Damien and he is not at the ticket counter.

“Where are you Damien? People are lining up and they need to buy their tickets. Imma gon fire you if you do not come back!”

A stench wafts from the men’s room.

“Nevermind…”

I Wanna Speak To The Manager

“We need to increase our bottom line,” CRASS CEO Mack E. Avelli tells his entire staff in the board room.

“Size matters.”

Laughter fills the entire room.

“Our budget is only so big and we need to increase our revenue to exceed expenses. We could only give so much to the Optimal Club last year and we had to shortchange the Kankakee Medicine Pronouncing Competition, even though we had already committed. We need good ideas, only the best.

Dale raises his hand.

“I know. I have a really good idea. How about we do things the Dale way this year…”

Mr. Avelli sighs.

“No just listen up. I’m worth your time. How about we spend less money on charity? That way we will have more money for the things we need. It all makes sense. We can do things the way we have been doing them, or we can do things the Dale way.”

“That’s enough Dale. We need to look good for the community. Image is everything. Who will go next?”

“Maybe we can hire more people to cut back on overtime? I am swamped with purchase requests!” Linda Stay says.

“Nice idea, but work faster,” Mr. Avelli snarks.

Sybil raises her hand.

“Sybil Kibble! What is YOUR grand idea?”

“I know. How about we call up and say we are “Kristy” from Management. Ask the debtor to call us back. We have no Kristy working here. Block caller ID so the suckers will not know it is us!”

“Great idea Sybil! Change all scripts immediately and don’t forget to double down on every call, everybody!”

The collectors get to work.

Calls come in.

“I would like to talk to Crispy?”

“Crisco called. Hahahaha.”

“Is the Cisco kid? My router is stuck. Can you fix it?

“Yeah I hear I won a free trip to Frisco. When do I go?”

More calls roll in.

“Yeah I heard a manager called me. I wanna speak to the manager. This is Karen.”

Team Leader Sybil Kibble cannot keep up with the call volume. The Collections Representatives keep transferring all their calls to her because they keep asking for a manager. After all, the messages stated a manager called for them! 

The phone system shuts down due to Denial of Service, in other words a system overload.

“What are we going to do?” CRASS CEO Mack E. Avelli asks Sybil Kibble in her office.

“Act more ethically next time?”

They share a laugh.”

“Carrier pigeons,” Mr. Avelli smirks.

It is CRASS business as usual.

Where There’s Smokey…

“Since that party last week in the break room set the sprinkler system off, the ventilation system is all jacked up. We need to do some work ‘round here and move some people”, CRASS Maintenance Manager Mikey Philips tells Collections Team Lead Sybil Kibble.

Head-pounding bangs and fart-like drills are heard, making it hard to get calls made. A smoke-like, horse-manure stench emerges from a cubicle near Sybil’s. Sybil gets up to investigate.

“Smokey? Why are you smoking? Go outside. I do not want to smell that.”

“Oh, they moved me due to the construction going on. I sit near you now. Nice boots, Ms. Kibble!”

“Get on the phones and put your butt out now!”

Sybil walks away and reads the posted sign: “CONSTRUTION – WATCH YOU’RE STEP”

“Yeah, they construe things around here: spelling and grammar!” Sybil wisecracks and steps back to her cube.

Sybil calls a few debtors and logs off the autodialer. The poopy stench continues to waft her way. Sybil clogs her way over to Smokey again.

“Smokey? You have not made a single call!”

“Oh, just one more puff!”

“Get to work! This is a verbal warning!” Sybil sternly tells Smokey.

Sybil grimaces at the loud pounding and drilling, as well as the tobacco clouds eminating from Smokey’s cube. She logs onto her autodialer and collects more debts from her clients’ numbers.

After a particularly stressful escalated call, Sybil logs off the phones and puts her head down. Tired and hangry, she smells the crappy smoke. “I bet she is still horsing around.”

Sybil approaches Smokey, who is slouched down in her chair, her ear in her mobile phone. She is clearly not calling her debtors! 

“That’s the witch. Blonde hair, reading glasses, black and white outfit with heeled boots.”

“Come into my office, NOW!” Sybil orders Smokey.

“No! I do what I want!” Smokey shouts at Sybil and continues her mobile phone conversation.

Sybil storms over to her cube to devise a plan. 

Smokey leaves for lunch, and to buy more cigarettes.

Sybil goes to Smokey’s cube and takes her ashtrays, goes out back and tosses them into the dumpster. She thoroughly checks her cubicle for any other ashtrays. Sybil then takes her trashcan and moves it to her own cubicle, stopping to dump any butts onto Smokey’s desk. “Since she is not doing any work, she does not need this, hahaha.” Sybil hides the trashcan behind her desk. Sybil then takes all the cups out of the break room and hides them in her cubicle, in case Smokey wants to use them for her butts.

Smokey returns for “work” and plops her bum down in her chair. “Dang, where my ashtray go?”

Smokey begins to pace around the office. She looks up and down the office for an ashtray.

“Dale,  handsome fella, got an ashtray?”

“Nope. Do some work.”

“Linda, got an ashtray, my sweet friend?”

“No!”

“Mikey! Hey my cool dude! Got an ashtray?”

“I am trying to do some work here.”

Smokey spends the entire day pacing around the office bothering people.

“Hey Smokey!”

“Mr. Avelli! Oh, Mack, you look so handsome! Hey, do you have a—“

“Yes, I have your termination papers right here. Now go clean out your desk. You’re fired. You have thirty minutes to gather your belongings. We will mail your final paycheck, minus today’s payday as you did not do any work.”

Security is a Good Thing.

DD71190F-5D56-40BF-B72E-576D0E314369
Dale Francis Davis moved to Kankakee, IL from Snowflake, AZ to seek work after his relationship with Juli-Irma went sour.

His two year engagement with his dear poopiehead, and fellow Snowflake, Juli-Irma went downhill rather quickly when Miss Juli figured out dear Dale’s tablet and mobile telephone password, “password.” In a fit of jealous rage, she discovered that he had one contact other than his mother and his buddies from the town saloon, a Sybil Kibble, and blocked her promptly.

She then destroyed both devices by throwing them in the toilet, perplexed why they did not go down the bowl when she flushed.

A few days later, Dale hit the road to interview for his new position as a Collections Representative at Collections Recovery Associates (CRASS) in Kankakee, IL. He pulled out his new phone and confirmed the time. Today was the first day of the rest of his life.
Dale thanked Ms. Sybil Kibble for the offer, shook her hand and gladly accepted the job.